Message Count is Incorrect


ROMEO ANDROID | ROMEO iOS

 

ROMEO ANDROID (back to top)
An 'incorrect' message alert can occur when you briefly open and close a message too quickly. This means that the message wasn't open long enough to be marked as read by the server. The same can happen when your internet connection is interrupted or switches from 3G to Wi-Fi or vice versa.

To solve this, try opening some of your recently received messages. The message alert will disappear once the server recognizes the message in question has been opened.

 

ROMEO iOS (back to top)
An 'incorrect' message alert can occur when you briefly open and close a message too quickly. This means that the message wasn't open long enough to be marked as read by the server. The same can happen when your internet connection is interrupted or switches from 3G to Wi-Fi or vice versa.

To solve this, try opening some of your recently received messages. The message alert will disappear once the server recognizes the message in question has been opened.

 

ROMEO ANDROID | ROMEO iOS