How do I cancel my PLUS subscription?


When you cancel a subscription you will still have access to your subscription for the remainder of time you have already paid for.
Any payments you've already made won't be refunded. Cancellations can't be undone, but you can always re-subscribe.

If you purchased you subscription in ROMEO Web
To cancel the automatic renewal of a PLUS subscription you purchased in our website, please click your profile picture on top right » 'PLUS Member' » 'Transaction history' » 'Cancel renewal' » enter your profile password » 'Cancel renewal'.
Please note that only 'Active' subscriptions can be cancelled. In case your subscription is 'Pending' you need to wait until it's activated before your can cancel the automatic renewal.

If you purchased you subscription in ROMEO Android
To cancel the automatic renewal of a PLUS subscription you've purchased in Google Play, open the Play Store on your mobile device, tap the menu ☰ » 'Subscriptions' » find the subscription you want to cancel » tap 'Cancel'.
For an overview of your PLUS transactions tap the sidebar menu ☰ » 'Settings' » 'Transaction history'.

If you purchased you subscription in ROMEO iOS
To cancel the automatic renewal of a PLUS subscription you've purchased in iTunes, open 'Settings' on your mobile device » scroll down and tap 'iTunes & App Store' » 'Apple ID: your email address' » 'View Apple ID' » enter your iTunes password » 'Subscriptions' » find the subscription 'ROMEO - Gay Chat & Dating' » tap 'Cancel Subscription'.

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