How do I reset my password?


ROMEO Web

Simply log in and click your profile picture (top-right) » go to 'Edit profile' » 'Account' » 'Password' » enter your new your password » repeat your new password » confirm with your current password » click 'Save' to update your profile.
Please note: On smaller screens the 'profile picture' is replaced with the sidebar menu icon ☰ .

ROMEO Android
Simply tap the sidebar menu icon ☰ » 'Settings' » 'Password' » enter your current password » tap 'CONFIRM' » enter your new password » re-enter your new password in 'Confirm Password' field » tap 'CHANGE'.

ROMEO iOS
Simply tap the 'gear-wheel' icon (bottom-right) bar » scroll down to ACCOUNT SETTINGS » tap 'Password' » enter your old password » 'OK' » enter your new password » 'OK'.

Alternatively, copy the following URL into your browser and follow the instructions: https://www.planetromeo.com/auth/login/reset
If you don't find the email message with the link please check your spam folder.

Once you reset your password, you can log in by entering your username in the text field "Profile name" and your new password in the text field "Password".

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